Hi all,
what are your experiences with ZCS 10.0.x and 10.1.x in terms of ActiveSync and shared mailfolders? In the recent months we upgraded most of our older ZCS 8.8.15 servers to 10.0.x. We had to find out the hard way, that shared folders synced to smartphones kill the Zimbra server. While shared calendars and shared contacts seems to be working ok, the sharing of mailfolders leads to extreme CPU usage and timeouts while accessing the mailbox through any protocol. This situation can only be resolved by restarting the mailboxd. So we switched off ActiveSync foldersharing
on the COS level.
As we support many users depending on this feature we currenly have a number of open support tickets with zimbra. However, my impression is that zimbra does not put enough effort into solving this essential problem. We are facing a situation where we have to tell our users, that a feature which they used for many years with ZCS 8.8.15 is not working any longer after updating to a newer major release. This is a hard pill to swallow.
To clarify: this is not a smartphone issue. We see this on iPhones, Andoroid phones and with different mail apps. We believe this is a general bug in the ActiveSync implenetation of ZCS 10.0/10.1 in contrast to the former 8.8.15 Zimbra-NG Modules ActiveSync implementation which was working ok for us...
Is there anybody out there with a solution for this or at least a good workaround?
Thanx
Thomas
what are your experiences with ZCS 10.0.x and 10.1.x in terms of ActiveSync and shared mailfolders? In the recent months we upgraded most of our older ZCS 8.8.15 servers to 10.0.x. We had to find out the hard way, that shared folders synced to smartphones kill the Zimbra server. While shared calendars and shared contacts seems to be working ok, the sharing of mailfolders leads to extreme CPU usage and timeouts while accessing the mailbox through any protocol. This situation can only be resolved by restarting the mailboxd. So we switched off ActiveSync foldersharing
on the COS level.
As we support many users depending on this feature we currenly have a number of open support tickets with zimbra. However, my impression is that zimbra does not put enough effort into solving this essential problem. We are facing a situation where we have to tell our users, that a feature which they used for many years with ZCS 8.8.15 is not working any longer after updating to a newer major release. This is a hard pill to swallow.
To clarify: this is not a smartphone issue. We see this on iPhones, Andoroid phones and with different mail apps. We believe this is a general bug in the ActiveSync implenetation of ZCS 10.0/10.1 in contrast to the former 8.8.15 Zimbra-NG Modules ActiveSync implementation which was working ok for us...
Is there anybody out there with a solution for this or at least a good workaround?
Thanx
Thomas
Statistics: Posted by thomas.klaube — Thu Dec 05, 2024 4:00 pm