Installation and Upgrade • Re: Upgrade from Maldua ZCS 10.1.0 to Maldua ZCS 10.1.2 failed

Tried upgrading from Release 10.1.0.GA.4200000.UBUNTU22.64 UBUNTU22_64 FOSS edition to

zcs-10.1.2_GA_4200000.UBUNTU22_64.20240924075512.tgz

Running on Ubuntu 22.04.5 LTS with 4 Cores & 16GB memory. It failed in the middle of processing.

Both the install logs and the zmsetup logs show there were no errors, but the console output showed

Code:

ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/opt/zimbra/data/tmp/mysql/mysql.sock' (111 "Connection refused")Sat Nov  9 10:31:45 2024: Error while running '/opt/zimbra/bin/mysql --user=zimbra --password=REDACTED --database=zimbra --batch --skip-column-names'.

So you updated from ZCS 10.1.0 to ZCS 10.1.2.

1) Do you mean that you saw this error and the installation finished ok?
2) Or did you see this error and the installation halted?
3) Did you start the installation with Zimbra services started or stopped? (They should have been started in the first place.)

Reverted the snapshop and then cloned the VM for futher testing.

Well, it could be nice if you use that VM snapshot (Before the installation) and try again to see if it always happens.

Should this be a new thread?

4) If you manage to reproduce again this bug please open an issue at zimbra-foss-builder issues page so that I can reproduce it at my side and ask Zimbra to fix it.

Zimbra install logs
https://pastebin.com/hzAiWxTU

zmsetup logs

https://pastebin.com/rdSRNiZD

As you say there is nothing relevant on those logs. Maybe you could take a look in your VM snapshot (done after the failed upgrade) and check the /opt/zimbra/data/tmp/mysql_upgrade.out contents just in case it gives any clues.

5) Also a copy-and-paste or an screenshot of when/where those lines appear could be helpful.

Thank you.

Statistics: Posted by adrian.gibanel.btactic — Thu Nov 14, 2024 3:44 pm

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