Hello,When I have some time I will parse through the problematic accounts contacts to determine which fields are still causing this issue.
After testing it appears the commits related to ZBUG-4317 (autocomplete failed) found here
https://github.com/Zimbra/zm-mailbox/pull/1660/commits
do resolve some of the problematic contacts fields but not all.
After applying the commits above the issue was resolved with some accounts, however it remained with others.
--
After applying the fixes, one way to determine which field(s) in a user's contacts that itriggers this bug is to:
Export the separate Contacts folders (Contact, Emailed Contacts, etc..) with type 'Account Contacts'.
Search the exported csv(s) for """ (three double quotes in a row).
Move all entries containing """ to the trash folder (contacts in the trash won't populate when autocompleting).
Verify if this resolves the issue.
--
Some observations..
'Contact Groups' will contain """ but shouldn't trigger this bug.
Since contacts in the trash folder are excluded from autocomplete, it's fast to test which entries are bad/good.
If a user creates a single contact, but includes more than one email address in the 'Email1' field it will trigger this bug.
Some entries in 'Emailed Contacts' had jacked up addresses in the 'Email' field that triggered this bug. For example:
,"""firstpart1@domain1.comfirstpart2""@domain2.com",
Somehow this field was parsed improperly at the time it was created.
Statistics: Posted by zmcontrol — Sat Oct 19, 2024 12:14 am